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Privacy Policy

Introduction

Welcome to HitchGuardian (“we”, “us”, “our”). We provide towing, roadside assistance, fuel delivery, and other on-road support services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website and services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and address.

  • Location Information: When you request towing or roadside help, we collect your location to dispatch assistance.

  • Service Information: Details about the services you request, such as type of assistance, vehicle details, and time of service.

  • Device & Technical Data: IP address, browser type, operating system, and device information.

  • Payment Information: Card or transaction data (processed securely through third-party payment providers).

  • Support Interactions: Records of your calls, messages, or emails with our support team.

How We Use Your Information

We use your information to:

  • Provide and manage your requested roadside assistance.

  • Dispatch service providers (e.g., towing operators, fuel delivery).

  • Process payments and manage billing.

  • Verify identity and prevent fraudulent activities.

  • Communicate updates about your service request.

  • Improve our services and website performance.

  • Comply with legal obligations.

Your Rights & Choices

  • You can update or correct your personal details anytime.

  • You may opt out of promotional communications via unsubscribe links or by contacting us.

  • You can disable location sharing on your device (though some features may be limited).

  • You may request access to, correction of, or deletion of your personal information, subject to legal requirements.

Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

Your data is retained as long as necessary to provide services, fulfill legal obligations, and maintain records. After that, it is deleted or anonymized.

International Data Transfers

If we transfer your data outside your region, we ensure that suitable safeguards are applied in compliance with applicable data protection laws.

Children’s Privacy

Our services are not intended for individuals under the age of [13/16]. We do not knowingly collect personal data from minors.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our services means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
HitchGuardian
Email: [Admin@hitchguardian.com]
Phone: [+17788688997]